Vagas de Client Services – Geoscience Advisor no S&P Global em Rio de Janeiro, RJ

Publicados 10 months ago

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A empresa S&P Global está com vagas de emprego disponíveis para o cargo de Client Services - Geoscience Advisor na região de RJ. O tipo de trabalho oferecido é Tempo integral.

Estamos em busca de profissionais qualificados que possuam habilidades em Outro e experiência em Não aplicável, além de serem honestos, disciplinados e responsáveis.

A remuneração oferecida pela empresa é competitiva, com uma estimativa em torno de R$ 1.200 - R$ 2.500 (por Mês). No entanto, o valor pode variar dependendo da decisão da empresa.

A S&P Global atua no ramo da Serviços financeiros, portanto, se você estiver interessado em se candidatar a essa oportunidade, pode se inscrever diretamente.

Informação de trabalho

Empresa:S&P Global
Posição:Client Services - Geoscience Advisor
Região:Rio de Janeiro - RJ, RJ
Função de trabalho:Outro
Nível de senioridade:Não aplicável
Salário:BRL 1.212 - BRL 2.500 per Month
Tipo de Emprego:Tempo integral
Indústria:Serviços financeiros

Descrição do trabalho

The Role: Client Services – Geoscience Advisor
The Grade/Level (relevant for internal applicants only): 10
The Location: Rio de Janeiro (Brazil)
The Team: You will be part of the Commodity Insights Client Service team. Our team provides customer support and trainings in the Latin America region for our international Exploration & Production (E&P) databases. We help clients to navigate between sales, product management, customer IT infrastructure and their S&P Global services. We use our expertise to demonstrate the value of our products and market intelligence using integrated workflows.
The Impact
The support advisor plays a key-role in helping to secure renewals, close new business and deepen our relationships with clients. By developing an understanding of the users and their needs across multiple disciplines, the support advisor act as a customer advocate and work with product management and sales to develop processes or product enhancements to address customer needs. The role requires regular client-facing meetings and on-site trainings.
Responsibilities

  • You will interact with clients via phone, email, and live meetings to provide support and trainings on our international E&P database, asset valuation and online editorial solutions.
  • You will troubleshoot client issues to determine root cause and provide the quickest and best resolution to customers.
  • You will create and deliver complex workflows in a straightforward and clear manner.
  • You will develop an understanding of the users and be their ‘voice’ within the business by conveying customer feedback to the relevant stakeholders.
  • You will continually improve product knowledge to ensure the best support can be offered to all clients.
  • You will participate in regional event planning, represent the S&P Global Commodity Insight solutions in regional events.

What We’re Looking For
Some general knowledge and experience around Energy & Natural Resources and regional markets would be preferred as well as:

  • Degree in a Geoscience, Petroleum engineering, Petroleum Economics or related discipline and 3 years relevant experience and at least 5 years industry experience.
  • First class presentation and software demo skills. Excellent Oral and written communication skills.
  • Strong analytical skills and a high level of proficiency with MS applications.
  • Empathy with user issues related to exploration, strategy & geoscience workflows, and an ability to articulate user problem to S&P colleagues to find solutions/responses.
  • Familiarity with the LATAM region.
  • Ability to work as an integral part of a diverse and geographically dispersed team
  • Willingness to travel for client visits and attend conferences, as needed.
  • Excellent organizational, time and project management skills. Ability to handle multiple projects and priorities in a professional and timely manner
  • Highly articulate with a very good command of English and Portuguese is essential. Fluency in another language such as Spanish is an advantage.

Flexible Working
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
About Company Statement
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Commodity Insights enables organizations to create long-term, sustainable value with data and insights for a complete view on the global energy and commodities markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person. 
US Candidates Only: The EEO is the Law Poster http://ww.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 – Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 – Middle Professional Tier I (EEO Job Group)
Job ID: 289649
Posted On: 2023-07-11
Location: Rio de Janeiro, Rio de Janeiro, Brazil

Beneficiar

  • ganhar experiência
  • ensinar primeiro
  • obter bônus se horas extras

Informações do aplicativo de trabalho

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Informações da Empresa

S&P Global

Indústria: Serviços financeiros

S&P Global is a leading global provider of ratings, benchmarks, analytics and data to investors and financial markets around the world. Founded in 188, the Company has more than 140 years of history and thousands of employees around the world. S&P Global is comprised of four leading businesses — S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices, and S&P Global Platts — providing essential intelligence that helps investors and other stakeholders make informed business and financial decisions. S&P Global also offers expertise in research, analytics, and technology to thousands of organizations in the financial services, media, healthcare, telecommunications, natural resources, and other industries.

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